This case took place during the Haj (Pilgrimage) period in Mecca.
The subscriber suffered from a respiratory system infection and his situation became quite severe. UTA Assistance was commissioned to evacuate the patient.

Despite the difficulty of evacuating him from an overcrowded location and the complicated procedures involved during Haj, UTA Assistance’s team was able to secure all necessary documents and make the arrangements to fly the patient along with two qualified medical escorts to the Wingate Skilled Nursing Facility in Massachusetts via Dubai.